(1) For tutoring and test-prep services

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We offer a 3-class trial period for you to evaluate our tutoring for a specific subject–teacher combination, with each class taken on separate days and typically lasting around one hour depending on the curriculum and pacing needs. If, within this trial period, you inform us that you wish to exit the tutoring/test-prep program, we will issue a refund after deducting a nominal cancellation fee of INR 4,000 plus GST per subject-teacher combination, credited to your original mode of payment within 15 calendar days of receiving your request. If you exceed the 3-class limit without notifying us of your intent to exit, we will assume that you are satisfied with our tutoring and wish to continue, in which case no refund will be applicable. Our tutoring and test-prep services start at INR 1,250 per hour plus GST. Any revisions to this policy will appear in your contract.

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(2) For consulting (and related) services

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We are confident about the quality of our consulting services – be it the profile building advising-only program, our hands-on and research project-building workshops, summer schools application assistance or our college applications assistance. Our results are a testimony to this, and our expertise stems from years of experience and research. Once you enrol for a consulting service, we invest considerable effort in understanding and analysing your profile to provide you with a customised solution, even before the formal consulting process begins. And hence, as soon as the consultation commences—whether via call, message, email, or live session – you immediately benefit from our years of expertise. Therefore, we are unable to offer any refunds after commencement of these services. Our consulting packages are custom-designed to suit your needs, starting at INR 49,000 plus GST. Any revisions to this policy will appear in your contract.

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